Find out how secure your personal data is with us, how it is used, and what rights you have — all explained in plain language.
Welcome to 33bme. We believe personal privacy is a fundamental right for every user. This privacy policy explains what information we collect when you use the 33bme platform, why we collect it, and how we keep it secure.
This policy applies to the 33bme website, mobile app, and all digital services. By using the platform, you are deemed to have accepted this privacy policy.
Our privacy policy is built to international data protection standards. If you have any questions, use the contact information provided at the end of the policy.
33bme collects three types of information — what you provide directly, what is collected automatically while you use the platform, and information received from third parties.
| Type of Information | When Collected | Purpose |
|---|---|---|
| Name & Date of Birth | At Registration | Identity Verification & Age Confirmation |
| Mobile Number | During Registration & Payment | Account Security & Transactions |
| Email Address | At Registration | Communication & Notifications |
| National ID / Passport | In KYC Verification | Legal Identity Verification |
| Payment Information | Deposit / Withdrawal | Transaction Processing |
We use cookies, pixel tags, and local storage to understand your browsing habits and preferences. This helps us deliver a personalized experience tailored to you.
33bme uses your information strictly for legitimate purposes. The primary uses are outlined below:
33bme uses cookies on the platform to make your experience smoother and more personalized. Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
33bme employs industry-leading security technology to protect your data — covering both technical safeguards and organizational measures.
33bme does not retain your information longer than necessary. Different types of data have defined retention periods.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | AML Compliance |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Support Contact | 2 Years | Service Quality Control |
| Cookie Data | 30 days – 1 year (depending on type) | Site Functionality |
Once the designated retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.
As a 33bme user, you have several important rights over your own data. Each right is explained in detail below:
You can request a copy of the information we hold about you at any time. We will provide the complete details within 30 days.
If any of your information is incorrect, you can request a correction. Many details can be updated directly from your account settings.
After closing your account, you may request deletion of your data — everything will be removed except what we are legally required to retain.
You can request an export of your personal data in a standard format — we will provide it as a CSV or JSON file.
You can opt out of specific uses of your information — such as unsubscribing from marketing communications.
If you believe our privacy policy has been violated, you may file a complaint directly with us or with the relevant regulatory authority.
33bme strictly prohibits anyone under 18 from using the platform. Protecting minors' data is our highest priority.
33bme works with a select group of trusted third-party providers to operate the platform. Each of these partners maintains their own privacy policy.
33bme reserves the right to update this privacy policy as needed. You will be notified before any significant changes take effect.
For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection team.
Response Time
Up to 30 business days
A quick overview of the standards we follow to protect your data.
Every data transfer is protected with bank-grade encryption. Your information is virtually impossible for hackers to read.
Identity verification prevents fake accounts and fraud. Your account is always yours alone.
With 2FA enabled, even if your password is stolen, no one can access your account. It adds a critical extra layer of protection.
Your personal information is never sold to advertisers or third parties — that is our core commitment.
Data is not retained beyond the necessary period. It is securely deleted once the designated timeframe has elapsed.
Our privacy policy is built to international data protection standards and is regularly audited.
Your privacy is our top priority at 33bme. Create an account today and enjoy a safe gaming experience.